Elevating Patient Access Through Partnership Hummingbird is proud to partner with leading health systems to improve patient access and experience, and one of our most impactful collaborations is with Cone Health, a nationally recognized integrated health system based in Greensboro, North Carolina. In this conversation, we spotlight Vi-Anne Antrum, DNP, RN, NEA-BC, CNEP, FACHE, who […]
Author Archives: Hummingbird Healthcare
Cone Health’s Centralized Contact Center Reduces Pulmonology Call Wait Times by 40x
Customer Background & Challenge Access to care at Cone Health’s Pulmonary Care service was a major pain point. Appointment inaccuracies, reliance on oral and paper-based instruction, and call wait times stretching up to 20 minutes created frustration for both patients and staff. The clinic managed nearly 400 calls each day, with provider schedules released only […]
Chris Stenzel Joins Hummingbird Healthcare as Board Chair
Chris Stenzel, an executive with Kaiser Permanente (KP) for 33 years and a founder of their industry-leading healthcare venture fund, KP Ventures, recently joined Hummingbird Healthcare as chair of the board of directors. Stenzel served as National Vice President for Business Development & Innovation and Executive Managing Director of KP Ventures, which has raised and […]