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Hi, we’re Hummingbird.

We’re reimagining access to elevate the patient experience.

Let’s take flight. Together.

What we do

Freeing you to focus on what matters most

We manage patient access and Epic as a service, merging a consultative approach centered on improving and reducing duplicative process and technology with a people-first operating model that upskills your current employees.

Freeing you to focus on what matters most

We manage patient access and Epic as a service, merging a consultative approach centered on improving and reducing duplicative process and technology with a people-first operating model that upskills your current employees.

Benchmark

See how you stack up. Our use of cross-client metrics and analytics enables us to evaluate your performance against industry standards and identify areas for improvement.

Improve

Elevate your platform. We improve your digital maturity and keep you there, resulting in a platform that drives value.

Operate

Let us do it all. By integrating your team with ours and taking charge of day-to-day operations, we shoulder the ongoing burden of supportive services.

Our Services

Patient Access as a Service

Remove the friction from access. Enable a personalized experience for your patients, providers, and people.

Scheduling
Authorization + Financial Clearance
Referral Management
Nurse Triage
Medication Management
Digital Enablement
Learning + Development

Epic Managed Services

Don’t just change hands, change outcomes. We don’t just manage tickets; we solve problems. Our extensive experience and comprehensive approach enable us to identify root causes, educate, and empower adoption for sustainable change.

Application Management
Upgrades + Routine Maintenance
Provider Personalization + Adoption
Help Desk + Root Cause Resolution
Learning + Development
Connect + Affiliate Support

Our Team

Who we are

Our origins are rooted in the belief that health systems, health workers, and patients deserve to be unburdened. Healthcare organizations are often expected to be the masters of everything, but we know that can be overwhelming. That’s why we focus on doing the unsexy work of aligning and managing technology, people, and processes so that healthcare providers can focus on providing exceptional patient care.

We believe in the power of attracting top talent and nurturing a culture that enables people to do their best work. It’s this approach that has helped us achieve success and make a real difference in the healthcare industry.

Jeremy Schwach

Charlie Bauer

Raychel Haberer

Danny Fleisher

David Patnode

Karly Segal

Emily Kosmerl

John Flannery

Katie Freeman

Scott Simpson

Liz Fehlman

Justin Jozwik

Rebecca Haymaker

Brie Quigley

Emily Tempels

Gardy Excellent

Lamelle Kellett

Morgan Minogue

Nick Zussman

Paul Haney

Brendan Mullen

Michael Laska

Drea Williams