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We Can Have Nice Things ….

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I took my 90-year-old grandma out for a nice Memorial Day brunch. It was a wonderful afternoon.  It wasn’t until I was back home 60 miles away that I realized my AirPods must have slipped out of my pocket. After a few phone calls to the hotel and some help from Find My, Trevor, the […]

Cheers! An Epic partnership between Hummingbird and Henry Ford Health

Pravin Sapre, Director of Customer Focused Digital Solutions at Henry Ford Health, sat down with Nick Zussman, Patient Access as a Service (PAaaS) Architect at Hummingbird, to discuss Henry Ford Health’s work to improve patient access operations with an Epic-first strategy in their recent Cheers implementation. Nick: Henry Ford Health has a large, centralized contact […]

Cracking the Patient Access Code

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Can’t we just leverage AI to enhance patient access? In the last decade, the healthcare industry has poured over $50 billion of investment into digital health. New entrants offering on-demand healthcare models are threatening traditional healthcare practices, and patients are exercising their options – or trying to, at least. Despite throwing capital at the problem, […]

Industry Spotlight with Amanda Anthony of UCHealth

Amanda Anthony, Vice President of Patient Navigation at UCHealth, sat down with Rebecca Haymaker, a Patient Access as a Service leader at Hummingbird, for a Q&A session delving into UCHealth’s initiatives to enhance patient access and navigation. Learn more about Hummingbird’s partnership with UCHealth and how we’re working together to enhance patient access here. Rebecca: […]

Harnessing a CRM in Healthcare

A Healthcare CRM can be a win-win for patients & providers   As with many industries in recent years, healthcare has shifted toward consolidation and centralization, with healthcare organizations serving more patients than ever. Centralization can yield benefits in areas like standardization and greater efficiency of processes, improved data integration and visibility, and cost savings […]