Pravin Sapre, Director of Customer Focused Digital Solutions at Henry Ford Health, sat down with Nick Zussman, Patient Access as a Service (PAaaS) Architect at Hummingbird, to discuss Henry Ford Health’s work to improve patient access operations with an Epic-first strategy in their recent Cheers implementation. Nick: Henry Ford Health has a large, centralized contact […]
Author Archives: Nick Zussman
Harnessing a CRM in Healthcare
A Healthcare CRM can be a win-win for patients & providers As with many industries in recent years, healthcare has shifted toward consolidation and centralization, with healthcare organizations serving more patients than ever. Centralization can yield benefits in areas like standardization and greater efficiency of processes, improved data integration and visibility, and cost savings […]